itSMF Annual Conference 2017
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itSMF Annual Conference 2017




What we thought was the “future” has already realized today. The rapid and widespread adoption of cloud computing, mobility and virtualization driven by a more connected world with increasing changes and challenges outpace the conventional infrastructure and management practice. IT Service Management (ITSM) becomes vital as the key of transformation. IDC Insights (Sept 2016) has revealed that ITSM is now maturing to include agile and automated services critical to business operations. ITSM moves toward "business-oriented" that demands IT to effectively integrate and orchestrate to achieve greater efficiency, lower cost, higher scalability and improved security.


To stay competitive, we have to gain the right skills and capabilities to raise the game for the future.


Themed with “Shaping the Future – the Next Generation of IT Service Management”, the twelfth itSMF 2017 Conference will bring you a line-up of engaging speakers with keynotes and panel discussion for staying ahead in the game-changing IT and business environment.


Event Details:

Date:      11 Jan, 2017

Time:      0900 – 1700

Venue:  Ballroom, Level 7, Cordis Hotel, Langham Place, 555 Shanghai Street, Mongkok, Kowloon.


In this conference, here will be the key highlights:

       Cloud Computing

  • Cloud drives the need for flexible and dynamic management practice which requires a new generation of service management that can assure quality business service in real-time and trigger cloud resources in high quality, highly scalable environment.
  • Users demand higher quality and lower investment cost from it, how ITSM react to them?


  • DevOps is the accelerator

  • Target to accelerate ITIL Service Design & Service Transition Processes.
  • Management urges faster rollout of IT services or releases with higher quality and Agilely Manage Complexity of Cross-Application Releases.
  • Movement to transform people, product, processes to cope with the business change and technology innovation.
  • Operationalize the feedback loop by connecting delivered content with business goals.

  • Microservices and Docker

  • The evolution of the internet of things(IOT) demands a new way of structuring the application modules.
  • Next Generation application require agile infrastructure to sustain automated and faster releases.
  • Microservices align the Infrastructure management to much more granular world of application services and Organization can invest on reusable building blocks


For more details, please visit http://www.cheezmktg.net/itsmf2017/index.html or contact us at 2326 2468.